Career Soft Solutions – Bridwater,NJ
Career Soft Solutions,Inc. is an IT Solutions and Consulting firm headquartered in Bridgewater ,NJ.We are continuously looking for talented individuals with a passion for IT and Computer Science that are eager to start their career in the IT industry providing premium IT Services to hundreds of clients across multiple industries.
Analysis & Resolution1
1. Understands and follows workflow and associated technical systems.
2. Understands and follows all assigned customer workflows including import and export processes.
3. Interprets customer business processes, analyzes problems and recommends programmable solutions.
4. Applies analytical and business knowledge to solve customer specified problems adhering to coding standards and policies.
5. Performs other related duties as assigned.
Communication
1. Communicates to customers (via emails and phone calls) about workflows.
2. Communicates to client of any critical production issues that may affect a customer’s production process.
3. Communicates to development manager or COO on any critical production issues related to client.
4. Adheres to courteous and professional, written and verbal,communication standards.
a. Consistently high rating on customer satisfaction surveys
5. Responds to all customer emails and phone calls promptly and courteously in accordance with communication policy.
6. Performs other related duties as assigned.
Production
1. Manages daily production for assigned customers.No batches or claims ever delayed or overlooked due to technical issues.
2. Performs other related duties as assigned.
Work Patterns
1. Resolves assigned tasks in an efficient and effective manner.
2. Works independently with minimal guidance
3. Leverages the expertise of other developers in the team on specific modules
4. Tracks and bills all applicable support hours. (Billing)
5. Performs other related duties as assigned.
Skills:
Requirements:
Job Type: Full-time
Job Location: Bridgwater,NJ
Required education:Bachelor’s
Required experience:Java: 0-1 year